·ACCEPTABLE USE POLICY
Introduction
This Acceptable Use Policy sets out the terms on which you may use the TrueAi website at trueai.com.sa and any services TrueAi provides through the website. By accessing or using the website, you agree to comply with this Policy.
This Policy applies to all visitors to the website, all applicants who submit engagement inquiries or employment applications, and all correspondents who communicate with TrueAi.
This Policy does not govern the relationship between TrueAi and its clients during paid engagements. That relationship is governed by the engagement contract signed between TrueAi and each client.
Permitted use
You may use the TrueAi website to:
Read information about TrueAi, its services, and its work.
Submit an engagement inquiry through the engagement application form.
Apply for employment through the careers page.
Correspond with TrueAi on legitimate matters relating to TrueAi's business.
Share publicly available information from the TrueAi website with others for personal or professional purposes, provided that no false attribution is made and no commercial use is made of TrueAi's intellectual property without permission.
Prohibited use of the website
You may not use the TrueAi website or any services TrueAi provides through the website to:
Engage in any activity that violates Saudi law, including the Anti-Cyber Crime Law, the Personal Data Protection Law, the Saudi Intellectual Property Laws, or any other applicable legislation.
Attempt to gain unauthorised access to the website, to any TrueAi systems, to any TrueAi accounts, or to any data held by TrueAi.
Probe, scan, or test the vulnerability of the website or any TrueAi systems without prior written authorisation from TrueAi.
Interfere with or disrupt the operation of the website, including by introducing malware, by conducting denial-of-service attacks, or by attempting to overwhelm the website with traffic.
Scrape, harvest, or systematically extract content from the website by automated means, except as permitted by the robots.txt file or by prior written authorisation from TrueAi.
Reverse-engineer, decompile, or attempt to derive the source code of any TrueAi software accessible through the website.
Submit false, misleading, or fraudulent information through the engagement application form or any other channel.
Submit personal data of third parties without their consent, or in violation of the Personal Data Protection Law.
Impersonate any person or entity, or misrepresent your affiliation with any person or entity.
Use the website to transmit unsolicited commercial communications, spam, or other unauthorised promotional content.
Use the website in any manner that could damage, disable, overburden, or impair the website or interfere with any other party's use of the website.
Engage in any conduct that, in TrueAi's reasonable assessment, is harmful to TrueAi, to other users of the website, or to third parties.
Intellectual property
The TrueAi website, including its content, design, illustrations, typography, written material, and software, is the intellectual property of TrueAi or its licensors. All rights are reserved. You may not copy, reproduce, modify, distribute, or create derivative works of any material on the website without prior written permission from TrueAi, except as permitted under the Saudi Intellectual Property Laws.
References to TrueAi's products, services, methodologies, or capabilities on the website are provided for informational purposes only. They do not grant any licence or right to use TrueAi's intellectual property.
Confidentiality
Where you receive information from TrueAi that is marked or identified as confidential, or that a reasonable person would understand to be confidential, you must treat that information as confidential and must not disclose it to any third party without TrueAi's prior written consent.
Information disclosed to TrueAi during the engagement application process is treated as confidential by TrueAi and is used only for the purposes set out in the Privacy Statement.
Reporting violations
If you become aware of any violation of this Policy, including any security vulnerability in the TrueAi website, please report it to TrueAi at security@trueai.com.sa.
Consequences of breach
TrueAi reserves the right to take any action it considers appropriate in response to a breach of this Policy, including:
Restricting or terminating your access to the website.
Refusing to consider engagement inquiries or employment applications from you.
Reporting violations to the appropriate regulatory or law enforcement authorities.
Pursuing legal claims for damages or other remedies.
Modifications to this Policy
TrueAi may modify this Policy from time to time. The most recent version is always available at trueai.com.sa. Continued use of the website following modification constitutes acceptance of the modified Policy.
Contact
For questions about this Policy, please contact TrueAi at legal@trueai.com.sa.
Last updated: 12 May 2026.